The Use of Mobile Devices in International Management Communication: Current Situation and Future Trends of Managerial Communication

Impact Of Mobile Technology In Business Communication

Ever since, mobile devices have changed our world by reshaping how we communicate, engage in business, and access information. Following this event, many countries started adopting 5G technology in 2020 and are set to increase Impact Of Mobile Technology In Business Communication data usage exponentially as more people get on board with all the benefits this technology has to offer. The results of this study highlight the importance that communication technology plays in small business operations.

If there’s poor communication within an organization, two things happen when it comes to customer service and satisfaction. Proper internal business communications and the use of the right communications tools are crucial for eliminating this challenge. Unlike all the internal business communications types, external communications happen on a less regular basis. This type of communication can be within or among departments and it happens more regularly than other types of business communication. Moreover, frequent communication among employees plays a crucial role in employee engagement and productivity.

Modern intranet software.

From inventory management to customer relationship management, ICT has become an integral part of every aspect of a business. In 2021, digital technology has taken over the market for branding, promoting or selling products. Mobile marketing is an advertising activity to promote products or services using mobile technology.

The real benefit here is that employees enjoy using their own devices — and the company benefits by having easy reach to employees at all times. While video conferencing has been around since the 1980s, new technologies have changed how teams work together. Video-enabled phones, tablets, and apps allow employees and management to screen-share, conduct presentations, and communicate in real-time. Role, Effects and Advantages of Technology in Business Communication –Technology improves business communication.

Advantages and disadvantages of ICT in business

Corporations with a large number of people and various levels of hierarchy often struggle to manage business communications effectively. Therefore, there should be effective and continuous communication between superiors and subordinates in an organization, between organizations and society at large. As we all surf continuously through the web and social media and we are addicted to using mobile phones for different purposes. Technology provided help in a variety of ways like planning business strategy and increased output. The need for technology in businesses will grow more in the future because of competition, customer relationships, and as a basic tool for management. The positive and negative impacts of technology on business are almost staggering due to the reason that it has reshaped business management in both positive and negative ways.

What is the impact of technology on business communication?

While business communications used to take place through formal letters or a conversation in the boss's office, today's messaging is delivered almost instantly. Tasks can be assigned and tracked by computers, and coworkers across the globe can collaborate across multiple channels and time zones easily.

Additionally, during the writing of this paper, the COVID-19 pandemic was impacting the operations of small businesses throughout the world. This reveals the need for small businesses to adapt and be resilient so that when disruptions happen, some aspects of the business can be sustained. For many retailers during this time, online communication technologies were vital to the survival of the business.

Create Study Materials

Virtual storage systems or cloud computing systems make information accessible for all within an organization, and cybersecurity protects this information. Cybersecurity professionals are continually working to update systems to keep the information safe from unwanted intrusion. Every organization has information that they want to be protected from competitors, hackers and others trying to damage the company, which is why cybersecurity is a major priority for businesses.

  • Mobile applications can be developed to provide accessibility for customers, mobile technology makes products and services easily accessible for his clients.
  • Therefore, a total of 511 small business owners’ responses to the survey were utilized in this study.
  • The second generation of mobile networks—known as 2G—was first implemented in Finland under the Global System for Mobile Communications standard in 1991.
  • Employees are relegated back to the days of landline-based phone calls and wired, desk-stationed hardware.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top